Capgemini Support Analyst Jobs
Capgemini Support Analyst Jobs – A notification has announced by Capgemini for the recruitment for Support Analyst . The student from various graduates can apply for the Capgemini Support Analyst Jobs . To know more details , candidates can read below.
Capgemini Support Analyst Jobs
| COMPANY NAME | Capgemini |
| POST NAME | Support Analyst |
| Salary | 6 LPA |
| JOB LOCATION | Across India |
| EXPERIENCE | 0-2 yrs |
| BATCH | 2023/22/21/20/19 |
Capgemini Support Analyst Jobs
Job Description
- Experience in technical /Global Service Desk/IT Service Desk role.
- Excellent verbal and written communication skills.
- Excellent phone skills and the ability to be courteous and engaging on a consistent basis.
- Excellent customer service skills that build high levels of customer satisfaction.
Primary Skills
- Experience in ticketing tool like BMC remedy, ServiceNow etc
- Good knowledge and experience in Windows OS.
- Good troubleshooting skills in O365, outlook, email related services, BYOD, MDM etc.
- Global Service Desk/IT Service Desk/ IT Helpdesk experience
Secondary Skills
- Good Knowledge on Skype, Teams
- Experience in Networking – LAN, Wi-Fi, VPN, internet, intranet, SSO etc.
- Good Experience in Encryption software’s like Bit locker, Sophos, PGP etc.
- Proactive problem solving, analytical mindset & customer centric approach
