Zoho recruitment 2023 Technical Support Engineer – A notification has announced by Zoho for the recruitment for Technical Support Engineer . The student from various graduates can apply for the Zoho Recruitment Drive 2024 Software Engineer . To know more details , candidates can read below.
Zoho recruitment 2023 | Technical Support Engineer
| COMPANY NAME | Zoho |
| POST NAME | Technical Support Engineer |
| Salary | 6 LPA |
| JOB LOCATION | Across India |
| EXPERIENCE | 0-2 yrs |
| BATCH | 2023/22/21 |
Zoho recruitment 2023 | Technical Support Engineer
Job Description
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
Preferred Skill
- Should have excellent verbal and written communication skills.
- ready to work for 24*7 shifts with outstanding customer handling skills.
- good understanding of modern IT management,
- ITSM concepts, exposure in Microsoft OSs
- basic networking concepts, knowledge in Windows OS/applications
